Our product return & credit policy does five things:
- Ensures product consistency and quality.
- Reduces product loss.
- Speeds up processing and ensures accuracy in all requests for credit.
- Ensures that products are handled in line with Food Safety Regulations.
- Controls product returns so that any unfit products are channelled correctly.
- Should a product present a defect or not meet expected quality standards, Customer Service at Agneya Wellness Products should be contacted for guidance.
At Agneya Wellness Products, we are dedicated to providing the finest and safest products available, along with the peace of mind and service you expect and depend upon.
Refund Policy:
Refunds shall be made under the following conditions:
- Order was cancelled.
- Order was not delivered to the recipient (this does not include cases of an undeliverable recipient).
- If there is any complaint regarding the quality of the product being delivered, we will investigate, and if the complaint is found to be valid, the customer will receive a full refund or the product will be replaced.
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